Delete your ClassRise account
ClassRise is operated by Genuinely Great Integrated Technology (GGiT). You can delete your ClassRise account and its data at any time, with or without the app.
In the app
Open ClassRise, go to Account, tap Delete account, and confirm. Deletion is immediate and permanent.
Without the app
Email support@ggit.dev from the email address you use to sign in, with the subject "Delete my ClassRise account". We will verify the request, delete the account within 30 days, and confirm by email.
Trying ClassRise without an account?
If you are using the trial without signing in, delete it in the app (Account → Delete account). Trial data has no email address attached, so we cannot locate it from an email request. If you sign out or uninstall before signing in, you lose access to the trial data.
What is deleted
Your account and profile (name, email, profile picture link), lesson activity, check-ins and streaks, reflections, coach conversations and reports, and your subscription status, plus your customer record at RevenueCat, our subscription provider.
What may be kept
Records of purchase transactions that we must keep for legal, tax or accounting reasons (generally up to 7 years), not linked to your deleted account where possible; server logs (generally up to 90 days); and data in backups until they are overwritten on our providers' normal cycle.
Subscriptions
Deleting your account does not cancel a Google Play or App Store subscription. Cancel it first in Google Play (Payments & subscriptions → Subscriptions) or in your App Store settings (Settings → your name → Subscriptions) so you aren't charged again.
Questions: support@ggit.dev. See also our Privacy Policy: https://ggit.dev/classrise/privacy
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